We remain in curious times, despite the welcome easing of UK lockdown restrictions. This marks a gradual return to activity for many business sectors, although it is too soon to tell what this really means, and we will continue to face an uncertain, ambiguous and potentially volatile future.

What can we learn from Britain’s sporting success?

Like it or not, coaching’s an increasingly important aspect of management. But coaching as a line manager is very different from bringing in an external coach – not least because people won’t be expecting you to sit them down and start asking how they feel about things.

Humans are social animals. As part of our pack behaviour, our brains are hard-wired to pick up subtle cues about our pack leaders’ moods and emotions.